Please make sure you have the latest version of the LA Wallet app installed as a new version was released on January 7, 2025.

Orders for vehicle registration renewals in LA Wallet are handled by the Office of Motor Vehicles. They typically take 2-4 weeks to be delivered and they are mailed to the address listed on your registration. If your new physical vehicle registration is not received 30 days from the date of purchase, visit an OMV location for assistance. Their open locations are listed here: https://offices.omv.la.gov where you can schedule an appointment.