There may be a variety of reasons preventing you from pulling up your vehicle registration. Some examples include the name on your license/ID does not match the name on your registration exactly or your full 9-digit license/ID number is not correct or inputted on your registration. Additionally, certain flags may impact your ability to link your registration.
If it's not found or ineligible, tap "Submit Support Request" and please use both the "Scan Registration" and "Take Photo" options to help us better identify why your vehicle(s) may not be shown.